About Us
Being a hosting customer can be embarrassing - you frequently have to cope with server downtimes and a horrible and slow customer service. To top it all off, you have to sign at least in two tools to administer your domain names, billing transactions and your website itself. When we established DomainMonkee.com, we endeavored to alter all that.
A Revolutionary Approach to Hosting
The hosting Control Panel is the part of the web hosting platform that the clients see. And ninety percent of the hosting distributors out there utilize the very same hosting Control Panel - cPanel. We, though, look upon cPanel as being obsolete and hard to use - it simply hampers our work. That is the reason why we took the decision to employ another Control Panel - the Hepsia hosting Control Panel. It's new, has a modern look and feel and offers billing, domain and web site administration options, so you can administer everything from a single place. Furthermore, it has a drag-and-drop File Manager, so you won't have to use a third-party FTP client. Our tests have revealed that the Hepsia Control Panel works 3 times as fast as other web hosting Control Panels! We have also created a Control Panel demo account - you can check for yourself how the Hepsia Control Panel works.
A Reliable Hosting Service
Your website needs to be online. This is why we rely on enterprise-class hosting servers powered by the winning blend of Linux and Apache. We are also working with 4 state-of-the-art datacenters where you can host your site. This allows us to offer a ninety-nine point nine percent server uptime guarantee.
A People-Centered Modus Operandi
Last, but surely not least - we are there for you! We have Live Chat reps who are there to respond to all your pre-sale questions and to help you fix small technical issues. We have a premium-quality 24/7 technical support service. We offer a one-hour support ticket response time guarantee, but in most instances our customer care team members reply to trouble tickets within 20 minutes!